At Siddhartha Commodities PVT. LTD. you have
access to a wide range of
investment choices, online trading platforms,
research and investment education to help you build and manage a portfolio suited to your needs.
Level 1 :
Dealing Executive The customer can approach customer support help desk Ph. no. 0141-4911811 / or by sending an email on the exclusive email id: - grievances@siddharthacommodities.com. Or register a complaint through “complaint box”. A ticket will be raised through every mode of complaint. Please mansion Client Code, Client Name and detailed complaint.Level 2 :
Head Office in Charge If not responded within one working day then we have one dedicated Operations manager who can be contacted over telephone in order to escalate the matter Name of Operations Head : ARPIT GANGWAL Telephone No.: 0141-4911811 Mobile No. 8003919191 Email ID: operations@siddharthacommodities.comLevel 3 :
Compliance Officer If not responded within 3 working day then we have one dedicated Compliance Officer who can be contacted over telephone in order to escalate the matter Name of Compliance Officer : AMIT KUMAR Telephone No.: 0141-4911811 Mobile No. 7792007792 Email ID: compliance@siddharthacommodities.comLevel 4 :
Managing Director If not responded within 5 working day then we have one dedicated Managing Director who can be contacted over telephone in order to escalate the matter Name of Managing Director : AJAY GANGWAL Telephone No.: 0141-4911811 Mobile No. 9314565653 Email ID: md@siddharthacommodities.comDetailed write up on procedure for finding out status of the complaint:
After submitting your complaint through any mode, a ticket number will be generated. You can trace your status by entering ticket number. you will get your status as per given below types :
You can understand this process with the help of given flow chart: